SchoolFleet

Text Message Policy

Last updated 17 August 2026

SchoolFleet uses SMS text messages to run day-to-day transportation operations. This page describes exactly who we text, what we send, how someone agrees to receive it, and how they stop.

Who we text

We text staff at the transportation companies that use SchoolFleet. We do not text parents, students, or members of the public, and we do not send marketing or promotional text messages to anyone. We never buy, rent or otherwise obtain phone numbers from third parties.

How you agree to receive texts (opt-in)

Staff give us their own mobile number, and we ask them directly before we text them about anything. The first time somebody signs in to our staff scheduling app, they are shown this and asked to agree or decline:

I agree to receive text messages from SchoolFleet about my work schedule, assignments and account sign-in at the mobile number I have provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of employment.

Anyone applying to drive for us is asked the same question, in the same words, on our online application form.

Agreeing is not a condition of employment or of any purchase. Declining stops the text messages and nothing else — the same information still reaches that person by email, in the app, or from the office by phone.

What we send

Messages fall into three kinds, and all of them identify us by name:

SchoolFleet: your sign-in code is 452019. It expires in 15 minutes.
SchoolFleet: Route 12 AM needs cover — Tue 7:10 AM (Maple & 3rd). Open the app to take it. Reply STOP to opt out.
SchoolFleet: you're covering — Route 12 AM — Tue 7:10 AM. Mark it done in the app when you're back.

Program details

  • Message frequency varies — it depends on your schedule and on how often coverage changes. Most people receive a few messages a week.
  • Message and data rates may apply. Your mobile carrier's normal charges apply to messages you send and receive.
  • To stop: reply STOP to any message. You will get one confirmation and then nothing further. You can rejoin at any time by replying START.
  • For help: reply HELP to any message, or reach us by emailing shia@schoolfleet.org.
  • Carriers are not liable for delayed or undelivered messages.
  • We do not share or sell mobile numbers, or the consent to text them, with any third party for their own marketing. Numbers are shared only with the messaging provider that delivers the message on our behalf.

See also our Privacy Policy and Terms of Service.